TruStage Notice

EdiFi Credit Union and our business partners take the security of our members’ information seriously. Our systems and communication channels are monitored continuously and we employ stringent protocols to ensure the safety and soundness of our credit union and data. There is no breach to EdiFi’s systems to report to our members and we are monitoring our vendors thoroughly. Any further information that we receive will be reported to you as soon as possible.

Need Assistance?

TruStage has established online resources for members seeking information about this incident:

• Cybersecurity Incident Information & FAQs
• Claims Submission Portal
• TruStage Service Updates

TruStage has launched an online resource hub for credit union members and other consumers in response to a recent cybersecurity incident. The site provides general information, forms, the ability to start a claim and answers to frequently asked questions. Visit the hub at www.trustage.com/outage/individual

Members may also call TruStage at 844.958.8910 for general questions about available resources and support options.

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